Privacy Policy

Privacy protections for product use

This page explains how Cloud Network Observer handles consent, analytics, masking, and privacy protections during product use.

Last updated: March 8, 2026

Overview

Cloud Network Observer is designed as a read-only, local-first product for understanding AWS network topology without modifying AWS resources.

This page explains the privacy behavior that is implemented in the product and focuses on what the product does in practice.

What We Collect

When consent is granted, the product may collect anonymous or product-improvement-oriented telemetry about feature usage, application errors, and support interaction flows.

The purpose of this data is product improvement, debugging, and understanding whether core workflows are functioning as expected.

What We Do Not Collect

The product is not designed to send raw AWS resource data to analytics as part of normal telemetry.

Sensitive infrastructure identifiers such as AWS resource payloads, resource IDs, Name Tags, and IP addresses are excluded from analytics payloads or protected by masking policies.

IP-based tracking is disabled in the analytics configuration.

Masking and Session Replay

The implemented analytics configuration enables full text masking, full element-attribute masking, and input masking.

These protections are intended to reduce exposure of sensitive on-screen infrastructure information during analytics and session replay workflows.

For graph-heavy product surfaces, the policy goal is to minimize sensitive screen disclosure rather than rely on unprotected replay data.

Read-Only and Local-First Principle

Cloud Network Observer is built around a read-only workflow. It does not perform AWS resource modification operations as part of the product behavior.

AWS topology and related working data are handled with a local-first approach so the product can support review and inspection workflows without turning the analytics pipeline into a source of raw infrastructure export.

Contact / Feedback

If you want to share feedback, ask a question, or report an issue related to privacy expectations, use the public discussion channel linked below.

Discussion-based feedback is the main public path for product questions and suggestions from the landing page.

Public feedback